Who is responsible for your personal information?
We at filotechno.com are responsible for the personal data processed within the company, as well as by our partners.
What personal data do we collect?
We collect personal information required to fulfill our customers’ orders. The personal data we process is the data you give us. In most cases, this is contact information such as name, phone number, e-mail and address.
How do we use your personal information?
- To process your order.
- To notify for your order status.
- To contact you about your order delivery.
- To answer your questions.
- To keep you updated about our products.
We store your data for as long as necessary to fulfill the above purpose or for as long as we are required by law to do so. Your personal data will then be deleted.
How is your data protected?
We take appropriate technical and organizational security measures to ensure that all information we process is protected from unauthorized access. Only a limited percentage of employees have access to information about you and their handling of the information is strictly controlled.
You have the right to know what we do with your personal data, when, how and why it is processed. You also have the right to access your personal information and to move, correct or delete it.
Your right to access your data.
You can request information about the personal data stored with us, the purposes for which this personal data is processed and information about where this personal data has been obtained.
The request for access to this information must be in writing and sent to us at the following address: contact@ filotechno.com
Right of rectification
We are responsible for ensuring that the personal data we process is correct and up to date. However, if you notice that we have incorrect information about you, you have the right to request that we correct that information. You also have the right to fill in data that you consider to be missing and related to the purpose we have for processing your personal data.
Your right to delete your data or be “forgotten”.
We store customer details once you become our customer. When you wish to terminate the agreement between us, they are deleted, except in cases where the law obliges us to store them for a longer period of time. As a customer, you always have the right to contact us and request the deletion of your personal information. In the following cases, personal data must be deleted:
- If the personal data is no longer needed for the purposes for which we have collected and processed it.
- If the processing is based solely on your consent and you withdraw that consent.
- If the processing is carried out for marketing purposes and you object to the processing of personal data.
- If the personal data is not processed in accordance with the regulation.
- If deletion is required to comply with a legal obligation.